Infectious Disease Countermeasures at Performances Hosted by Yokohama Minato Mirai Hall　
Notice and Request to All Visitors

Yokohama Minato Mirai Hall closed for renovations for a period of approximately one year and ten months starting on January 1, 2021. While the hall is closed, we are hosting concerts and events at various facilities in Yokohama, but when holding these events we take our own voluntary infection prevention measures in addition to adhering to the Guidelines for Measures to Minimize the Risk of COVID-19 Infection at Cultural Facilities in Yokohama (amended November 30, 2021 and publicly released) and the guidelines of each facility.
We ask all visitors for their understanding and cooperation with infection prevention measures.
Please note that procedures may be subject to change depending on the situation, and be sure to check the latest information on the hall’s website, etc. before visiting.

Requests Before Visiting and When Arriving
● Visitors are kindly requested to put on a face mask before coming to the venue. Customers who do not wear masks may be refused admission.
● Please take your temperature before you visit. You will not be able to enter if any of the following apply:
　1. You have a temperature of 37.5℃ or above
　2. You have cold-like symptoms
　3. You have recently had close contact with someone who has tested positive for COVID-19
　4. Within the past two weeks, you have visited a country or region for which the Japanese government has imposed immigration and re-entry restrictions or requires an observation period after entering Japan, and/or have had close contact with residents of said country or region, etc.
● We collect the names and contact information of visitors when tickets are purchased. Please note that if a visitor is found to be infected, this information may be submitted to a public institution such as a health center if necessary.


Request for Cooperation with Infection Prevention Measures at Venues
● All visitors are asked to make sure they disinfect their hands and/or wash them with soap.
● Please wear a mask at the venue. If you have symptoms such as coughing or sneezing, in addition to wearing a mask, please do everything possible to ensure your cough or sneeze does not affect others. Also, please refrain from talking in a loud voice.
● Please maintain distance from people around you so as to avoid overcrowding before the venue opens and while waiting in line for the restroom. Also, please refrain from waiting for the performers to enter or leave.
●Please refrain from talking in the audience seats.
●After the performance finishes, the audience may be asked to leave the venue in stages, by area. In such cases an announcement will be made. Thank you for your understanding.


Other Information
● The usual ticket-taking procedure may be changed so that staff visually check tickets without tearing off stubs, or visitors are asked to tear off the stub themselves and keep it. For this reason, the venue’s opening time may change, or only the lobby may be open until shortly before the performance.
Please check the opening time in advance on the hall’s website, etc. before visiting.
● Lockers and cloakrooms for checking personal belongings are not available. Please do not bring in large belongings.
● Please refrain from talking with performers and giving presents, etc. Please note that we cannot accept presents, etc. and pass them on to performers.
● Regarding eating and drinking in the lobby, please follow the guidelines of each hall. Even if eating and drinking is permitted, please refrain from face-to-face conversations and maintain sufficient distance.
● Flyers and programs may be placed in piles for visitors to pick up, rather than handed out.
● Although venues have proper ventilation systems, but in addition, all doors may be left open when opening the venue, etc. Please note that at such times the temperature may temporarily be inappropriate.
● All concert staff wear masks while carrying out their duties. Some staff
also wear gloves and face shields. Staff members’ temperatures are taken before they begin work, and those who have symptoms such as a fever will not be assigned to work.